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Customer Service TOP
Candles By Claudine's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at 715-213-3323 Please feel free to drop us a line to share your thoughts on the site, all comments welcomed. How Long Will It Take To Get My Order? TOP
Candles By Claudine hand pours all of our soy candles to ensure the best possible quality. Your soy candles will take 2-10 Business Days to process before shipping out. Shipping TOP
Your order will usually be shipped via UPS. Privacy Statement TOP
We value our customers and want to make your online experience as pleasurable as possible. You can shop our site with the confidence that your transactions are made using our secure online processing software. In addition, we DO NOT save any personal financial information such as checking account or credit card numbers on our servers. Once your order is processed, your account information is deleted off our secure server to ensure further safety.
Your information is collected and used for the sole purpose of processing your current order. All info is kept confidential and is not shared with anyone! Your privacy is important to us and our reputation. It is something we regard highly ourselves.
We DO NOT, under any circumstances, rent, sell, lend, or publish any customer names, credit information or any personal data for any reason.
Regarding e-mail, we DO NOT send unsolicited or "Spam" e-mail. We use e-mail addresses collected for a number of e-mail alerts and newsletters which are used to communicate new information, special offers and new products to our customers.
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